Application – Complete System Training and Full Clinical Support

Our team of qualified and experienced application specialists

●  provides training on our treatment planning systems – in-house and on-site

●  shows you how to use the entire range of HDR brachytherapy applicators

●  provides updates and upgrades to keep your system up-to-date at all times

●  is available 24 hours, 7 days a week

Support – Individual Service Plans and Streamlined Logistics

Our highly motivated and proficient back office team

●  customizes service and support plans to your individual needs

●  supplies you with required equipment and spare parts in short order, due to smart stock management

●  arranges on-time delivery of the sources in line with local regulations for radiation safety

Service – Pre-installation Consulting, Preventive Maintenance, and Immediate Technical Assistance

Our dedicated team of expert service engineers

●  helps you to plan the necessary steps in the course of preparing the site before the installation of our HDR afterloader system, in particular calculating the room shielding requirements

●  carries out the installation of the device at the hospital, including all accessories as well as the introduction to the use of the system

●  performs maintenances once a year to uphold functionality on a sustained basis

●  services your system in case of a repair request worldwide

●  updates your SagiPlan® software to keep up with the evolving technology and to maintain the highest level of performance

●  offers you technical training and refresher courses

Instructions for Use can be downloaded here: https://fileshare.bebigmedical.com/ , please request access via: service@bebigmedical.com

Please feel free to contact us via service@bebigmedical.com if you need technical or application support.